Last Updated: 4/2/2026

At Prakurti Ayurved, customer satisfaction is our priority. We take utmost care in delivering high-quality Ayurvedic products. Please read our Return & Refund Policy carefully before placing an order.

Eligibility for Returns

Due to the nature of Ayurvedic and herbal products, returns are accepted only under the following conditions:

  • You received a damaged, defective, or incorrect product
  • The product has not been opened, used, or tampered with
  • The return request is raised within 24 hours of delivery

Non-Returnable Items

The following items are not eligible for return or refund:

  • Opened or used products
  • Products with broken seals
  • Items purchased during discounts or promotional offers
  • Products returned without original packaging

Return Request Process

To initiate a return request:

  1. Contact us within 24 hours of receiving the product
  2. Share clear images or videos of the product and packaging
  3. Provide your order number and reason for return

Our team will review the request and respond within 2–3 business days.

Refund Policy

  • Once the returned product is received and inspected, eligible refunds will be processed.
  • Refunds will be credited to the original payment method within 5–7 business days.
  • Shipping charges (if any) are non-refundable, unless the return is due to our error.

Replacement Policy

  • In case of damaged or incorrect products, we may offer a replacement instead of a refund.
  • Replacement orders will be shipped after verification is completed.

Cancellation Policy

  • Orders can be cancelled before dispatch by contacting our support team.
  • Once the order is shipped, cancellation requests will not be accepted.

Delayed or Missing Refunds

If you haven’t received your refund:

  • Check with your bank or payment provider
  • Processing time may vary depending on the payment method
  • If the issue persists, please contact our support team

Important Disclaimer

  • Ayurvedic products may show results over time and vary from person to person.
  • No refunds will be provided based on dissatisfaction with results or personal preferences.

Contact Us

For return or refund-related queries, please contact:

Website: https://prakurtiayurved.com/
Email: Info@prakurtiayurved.com
Phone: +91 90960 91656